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VoIP can be a benefit for reducing communication and infrastructure costs. Examples include:

Routing phone calls over existing data networks to avoid the need for separate voice and data networks.

Conference calling, IVR, call forwarding, automatic redial, and caller ID features that traditional telecommunication companies (telcos) normally charge extra for are available for free from open source VoIP implementations such as Asterisk.

Costs are cheaper mainly because of the way internet access is billed compared to regular telephone calls. While regular telephone calls are billed by the minute or second, VoIP calls are billed per megabyte (MB). In other words VoIP calls are billed per amount of information (data) sent over the internet and not according to the time connected. This makes it cheaper because the amount charged for the data transferred in a given period is far less than that charged for the amount of time connected on a regular telephone line.

VoIP can facilitate tasks and provide services that may be more difficult to implement using the PSTN. Examples include:

The ability to transmit more than one telephone call over the same broadband connection. This can make VoIP a simple way to add an extra telephone line to a home or office.

Secure calls using standardized protocols (such as Secure Real-time Transport Protocol.) Most of the difficulties of creating a secure phone connection over traditional phone lines, like digitizing and digital transmission, are already in place with VoIP. It is only necessary to encrypt and authenticate the existing data stream.  

Location independence. Only an Internet connection is needed to get a connection to a VoIP provider. For instance, call center agents using VoIP phones can work from anywhere with a sufficiently fast and stable Internet connection.

Integration with other services available over the Internet, including video conversation, message or data file exchange in parallel with the conversation, audio conferencing, managing address books, and passing information about whether others (e.g., friends or colleagues) are available to interested parties.

- Saves Money And Cost Efficient

Whether you're using VoIP for your residence or your business, you'll find it to be a lot cheaper than your normal landline telephone cost, be it short or long distance calls. However, the cost varies from one voip provider to another. Some allow unlimited calls and some charges only a small fee.

- Integration With Audio, Data And Video Applications

How about the ability to integrate your computer applications such as email, fax, web conferencing and video phone with your telephone needs sound to you? That my friend, is the benefit of VoIP number two, as you are able to use your phone while accessing all your other programs and surf the Internet at the same time. This way, you'll save more money and energy as it combines all of the services into one basic application.

- Flexibility

You're able to take your VoIP adapters anywhere and use your number anywhere there's an Internet connection. This includes traveling overseas, staying in hotels and even camping. This is suitable for those with active lifestyles and those whose jobs require much travel.

- Ability To Choose Your Own Area Codes

Suitable for those whose friends and family who live in one particular location. By having the ability to choose your own area code, they are able to call you and will be charged as a local call. This means, they don't have to pay for long distance charges. Some VoIP providers even extend their area codes to other countries. This is beneficial to you if you have someone who lives halfway across the world. 

- Offer Features For Free

Everybody loves free stuff. Features that typically cost extra with normal phones are bundled with VoIP. These features include Voice Mail, Call Forwarding, Call Waiting, Caller ID, Call Block, Call Return and Do Not Disturb.

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